Justin van Gundy

Accomplished Sales and Operations Executive

Role
Director, Quality Assurance and Customer Experience at SelectQuote Insurance Services
Location
Overland Park, KS, US
LinkedIn followers
500 followers

About Justin van Gundy

Results-driven sales and operations leader excelling in performance responsibility for prospective customers via inbound tele sales and chat. Recognized with several awards and a proven record for aligning team efforts with company goals to enhance customer experiences and optimize financial outcomes. Cross-functional collaboration and adaptable leadership style in fast-paced, growth-oriented environments.

Experience

  1. Director, Quality Assurance and Customer Experience

    SelectQuote Insurance Services

    Apr 2025 — Present · Overland Park, KS, US

Education

  • Lincoln University (MO)

    Bachelor of Science, Business Administration

    1995 — 2000

Skills

  • Wireless
  • Sales Management
  • Sales Operations
  • Customer Experience
  • Leadership
  • Sales
  • Training
  • Employee Training
  • Merchandising
  • Process Improvement
  • Management
  • Project Management
  • Retail
  • Marketing Strategy
  • Coaching
  • New Business Development
  • Customer Retention
  • Business Development
  • Strategic Partnerships
  • Telecommunications
  • Account Management
  • Selling
  • Solution Selling
  • Crm
  • Customer Service
  • Analysis
  • Strategic Planning
  • Direct Sales
  • Cross-Functional Team Leadership
  • Strategy
  • Customer Satisfaction
  • Vendor Management
  • Cold Calling
  • Team Leadership
  • Salesforce.com
  • Sales Process
  • Team Building
  • Operations Management
  • P&L Management
  • Forecasting

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Justin van Gundy — Director, Quality Assurance and Customer Experience at SelectQuote Insurance Services in Overland Park, KS, US | Unifers