Justin Jones
Security Representative @Detroit Tigers
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WORK HISTORY
Security Representative @Detroit Tigers
Detroit, MI, US
Triaged security incidents and intrusions by prioritizing threats based on severity and operational impact• Logged, reported, and documented all security activities and anomalies with high attention to detail• Developed and contributed to standard operating procedures (SOPs) to enhance incident response protocols• Utilized ISS 24/7 for incident tracking, report generation, and log management• Managed Avigilon for access control and KeyWatcher systems• Operated Genetec Security Desk for live video surveillance• Supported life safety operations using Siemens Fire Panel and emergency protocols• Monitored critical infrastructure using 9Line, Baron Weather, and Air Guard Drone Detection• Utilized Toshiba e-STUDIO MFPs with PaperCut MF for secure credential and document handling• Leveraged Microsoft 365 Suite (Outlook, Excel, Teams, OneDrive, SharePoint, PowerPoint, Booking, TripleSeat, OneNote) for cross-departmental collaboration and digital documentation
EDUCATION
Martin Luther King Jr School
High School Diploma, MSAT Pathway
Western Governors University
Bachelor of Science, Information Technology
ABOUT JUSTIN JONES
With a solid foundation in customer service, I’ve honed my communication, problem-solving, and teamwork skills, all of which I now bring to my growing career in IT. I’m passionate about continuously improving my technical expertise and have earned certifications in CompTIA and Google. I’m eager to apply my skills in Computer Networking and Cyber Security where I can help solve problems, enhance user experiences, and continue to grow within the field.
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