Justin Spradley

About Justin Spradley

Have you ever had your entire system crash during a deadline? I’ve been that calm voice on the other end — solving the issue before it became a crisis.I transitioned into IT support after years of honing my communication and problem-solving skills in sales and operations. For the past few years, I’ve been on the front lines of enterprise support — resolving tickets, managing Microsoft 365 environments, configuring networks, and making sure users (from the production floor to executive leadership) stay productive and connected.I specialize in simplifying the complex. Whether I’m managing Active Directory permissions or walking a new hire through setting up Teams and customizing their desktop, my goal is always the same: deliver solutions fast, with a human touch and with a little fun personality. I’m currently seeking opportunities in IT support or entry-level cybersecurity, where I can bring my hands-on experience and user-focused mindset to a team that values both technical skill and people skills. Let’s connect — especially if you\'re building an environment where tech just works.

Experience

1. Information Technology Support Technician

   Prolink

   Dec 2025 — Present · Cincinnati, OH, US

Education

• Kable Academy

  Cyber Security

• Clark Atlanta University

  BA, Marketing

  1996 — 2000

• E-REIL

  Real Estate

  2011 — 2011

Skills

• Commercial Real Estate
• Foreclosures
• Relocation
• Sales Operations
• Investments
• Computer Proficiency
• Marketing
• Reo
• Condos
• Investment Properties
• Sales
• Real Estate Transactions
• Entrepreneurship
• Finance
• Social Media
• Short Sales
• Property Management
• Property
• Real Estate
• Residential Homes
• Lead Generation
• Account Management
• Selling
• First Time Home Buyers
• Management
• Investors
• Technical Support
• Negotiation
• Real Estate Development
• Marketing Strategy
• Sellers