Justin S.
Data Center Support Technician at Switch
- Role
- Data Center Support Technician at Switch
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Justin S.
Experienced Support Technician with a demonstrated history of working in the information technology and services industry. Skilled in Technical Writing, Information Assurance, Information Security, and Training. Strong information technology professional with a Bachelor of Science (BS) focused in Information Technology from Colorado State University-Global Campus.
Experience
Data Center Support Technician
Aug 2014 — Present · Las Vegas, NV, US
Fulfilling several daily smart hand requests in a timely manner based on the client’s request by properly installing hardware, software, and cabling per industry standards.• Acting as the information nexus and providing assistance to customers on addressing their needs and concerns via phone, email and Switch’s unique ticketing system.• Assisting the Team verify projects and tasks performed by other technicians within the Network Operation Center to meet and exceed company standards.
Education
Colorado State University Global
Bachelor of Science (BS), Information Technology
2012 — 2017
Instructional Delivery Continuum (IDC) – Journeyman Instructor Training (JIT)
Certificate, Educational/Instructional Technology
2009 — 2009
Journeyman Networking-Core(J-Netcore) (Information Systems Administrator)
Certificate, Network and System Administration/Administrator
2009 — 2009
Automated Digital Network System Administrator
Network and System Administration/Administrator
2008 — 2008
Naval Modular Automated Communication System Administrator
Computer Systems Networking and Telecommunications
2007 — 2007
Juneau-Douglas High School
High School Diploma
1999 — 2002
Information Systems Technician Class “A”
Information Technology
2006 — 2006
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