Justin J.
Hospitality Leader | Driving Operational Excellence, Revenue Growth & Guest Experience | Team Member Development
- Role
- Director of Front Office Operations at The St. Regis Chicago
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
Experience
Director of Front Office Operations
Mar 2026 — Present · Chicago, IL, US
Education
Northern Arizona University
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
2013 — 2014
Scottsdale Community College
Hotel, Motel, and Restaurant Management
2011 — 2013
Skills
- Hotel Management
- Call Centers
- Contract Negotiation
- Front Office
- Microsoft Office
- Sales
- Team Building
- Operations Management
- Coaching
- Leadership
- Hospitality
- Customer Retention
- Customer Service
- Training
- Customer Satisfaction
- Time Management
- Quality Assurance
- Hospitality Management
- Hospitality Industry
- Onq
- Hotels
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