Justin M.

About Justin M.

With over 15 years of experience in the retail and wholesale industry, I am a seasoned business leader and a versatile operations, marketing, and finance expert. I have a proven track record of building scalable and profitable businesses in various retail formats, from e-commerce to brick-and-mortar.As the VP of Sales and Operations at BotanaWay, I lead the operations, production, human resources, and sales functions, with full P&L responsibility. I am passionate about delivering high-quality products and services to our customers, while optimizing our processes and costs. I also oversee the marketing and merchandising strategies, ensuring that we reach our target audience and create a strong brand identity. My goal is to drive growth and efficiency for BotanaWay, while fostering a culture of excellence and innovation.

Experience

1. Chief Operating Officer

   Johnstone Supply, The Balsan Group

   Apr 2024 — Present · Downingtown, PA, US

   As COO, I lead the overall strategy, operations, and growth of a national distribution business, working closely with our leadership team and board to align execution with long-term objectives. I oversee all major business functions, guiding a large and diverse workforce while ensuring we deliver strong results for our customers, employees, and stakeholders. My focus is on scaling the business, building high-performing teams, and strengthening our position as a market leader in the industry. Creating a culture of customer first.• Spearheaded strategic planning initiatives that aligned operations with long-term growth objectives, enhancing overall business performance. • Expanded into new sales channels, creating opportunities that increased customer engagement and market reach. • Led successful acquisitions and integrations, significantly enhancing operational capabilities and expanding the company’s footprint. • Fostered a culture of accountability and collaboration, developing strong leaders across the organization to drive performance.

Education

• William Paterson University of New Jersey

  Sociology

  2006 — 2008