Justin Nordin

About Justin Nordin

At AWS, my mission is to drive customer success through strategic cloud adoption and maintaining operational health. This involves crafting and executing strategies that enhance the use of AWS services such as EC2, EKS, S3, and Lambda among many others. The role of Enterprise Support Lead allows me to mentor a team of Technical Account Managers, fostering a culture of excellence and ensuring my customers precise needs are met with excellence. With a track record of proactive customer advocacy and technical expertise, my focus is on building robust solutions that align with best practices. The collaborative efforts with my team have enabled customers to navigate technical challenges and optimize their AWS environments. We prioritize risk management and incident resolution, working closely with senior leadership to ensure a seamless integration of cloud services into their operations. I consider myself a lifelong learner, and am always up for a good challenge. I\'ve had the pleasure of working in tech since the age of 15 professionally, starting with my local Internet service provider (ISP) as a helpdesk technician and weaving my way through a 25 year career hitting a breadth of areas covering support, sales, consulting, and business ownership, among others. My passion for the last 8 years has been focused around cybersecurity, helping my customers, friends, and family to leverage all tools at their disposal to protect themselves from all forms of cyber threats. I\'ve helped countless recover or protect themselves from social engineering, ransomware attacks, insider threats, code injection, DDoS attacks, SIM hijacking, and countless others.

Experience

1. Enterprise Support Lead Sr Technical Account Manager, Strategic Accounts

   Amazon Web Services (AWS)

   Aug 2023 — Present · San Diego, CA, US

Education

• Lancaster High School

  Diploma

  2000 — 2003

• Bethel University

  Bachelor of Arts - BA

  2005 — 2007

Skills

• Dell Computers
• Airwatch
• Windows 7
• Apple Remote Desktop
• Ipad
• Microsoft Exchange
• Iphone
• Operating Systems
• Mobile Device Management
• Office 365
• Linux
• Universal Type Server
• Web Development
• Technical Support
• Ios Development
• Microsoft Sql Server
• Help Desk Management
• Microsoft Office
• Sonicwall
• Software Deployment
• Apple Certified
• Mac
• Computer Hardware
• Os X
• Aerohive
• Troubleshooting
• Mac Os X
• Font Management
• Management
• Mac Os X Server
• Windows
• Exceptional People Skills
• Wireless Networking
• Computer Repair
• Project Management
• Network Administration
• Blackberry
• Android
• Active Directory
• Iphone Development