Justin Thompson
Department Manager Lead - Click N Go Ecommerce (Eau Claire-mall Drive Location) @Festival Foods
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WORK HISTORY
Department Manager Lead - Click N Go Ecommerce (Eau Claire-mall Drive Location) @Festival Foods
Eau Claire, WI, US
Over 130 Exceptional Customer Service \"Boomerang\"\'s in less than four years.Earned top Boomerang \"Glitter\" status (employee rating) in less than two years, a ranking based on guest satisfaction feedback.Process improvements flipped department results from bottom of store chain to the top, increasing guest involvement and satisfaction in the process. Led the department to garnering chain department awards, most recently for most improved department accuracy (ranked by guest satisfaction) for 4+ months amongst all stores. Design background has afforded me the ability to refresh multiple items intended for guest communication that sorely lacked information, direction, layout simplification or improvement - of which many have been adopted for overall usage. I have overseen my department grow into one of the most lucrative among all chain stores, and I plan to continue working on moving it to the absolute top.
EDUCATION
University of Wisconsin-Stout
Bachelor of Fine Arts, Graphic Design
SKILLS
ABOUT JUSTIN THOMPSON
With 25 years of experience in marketing, graphic design, and digital communication, I…
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