Justin Keith
Customer Success Associate @athenahealth
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WORK HISTORY
Customer Success Associate @athenahealth
I manage a mid-market portfolio at athenahealth, partnering with healthcare practices to drive SaaS adoption, strengthen operational workflows, and improve patient‑care efficiency. My role centers on proactive relationship management, data‑driven insights, and long‑term customer value.
EDUCATION
Liberty University
Master of Science (MS), Sport and Fitness Administration/Management
Liberty University
Bachelor of Science (BS), Athletic Training/Trainer
ABOUT JUSTIN KEITH
I work at the intersection of healthcare and technology because I love helping practices run smoother and care for patients more effectively. In my role as a Customer Success Manager at athenahealth, I manage a mid-market portfolio and partner with providers to get real value from their SaaS and EHR/EMR tools.What drives me is simple: solving problems, simplifying workflows, and making technology feel like an asset instead of a burden. When a practice becomes more efficient or a team feels supported, that’s the impact I’m here for.
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