Justin Mason
Senior Vice President & General Manager @Episource
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WORK HISTORY
Senior Vice President & General Manager @Episource
Atlanta, GA, US
P&L and operational leadership for a premier global provider of risk adjustment and quality solutions. Orchestrated the strategic scaling of the organization’s people, processes, and technology pre and post integration with Optum- Global Operational Excellence: Directed a global workforce of 1,500+ professionals across the US, India, and the Philippines. Managed high-volume, mission-critical operations delivering chart retrieval, coding, and health risk assessments for the nation\'s leading healthcare payers- AI-Driven Product Transformation: Spearheaded the go-to-market strategy and operational deployment of both Episource Payer and Provider solutions to enhance clinical documentation accuracy and operational velocity- Strategic GTM & Market Leadership: Led both commercial and operational teams to achieve market-leading growth. Focused on expansion across Medicare Advantage, Medicaid, and ACA markets, ensuring the platform and services served as a \"single source of truth\" for complex risk adjustment workflows- High-Availability Infrastructure: Oversaw the management of a secure, high-availability platform capable of processing millions of medical records annually. Ensured rigorous HIPAA compliance and data security standards- Operational Resilience & Efficiency: Optimized the global cost-to-serve model by integrating automation into the retrieval and coding lifecycle. Drove significant margin expansion by streamlining the \"last mile\" of provider engagement and data acquisition- M&A Execution & Integration: Following the Optum acquisition, collaborated with executive leadership to ensure operational continuity and the successful integration of Episource’s operations and services into the Optum portfolio.
EDUCATION
University of Leicester
MBA, International Finance & Strategy
University of Leicester
MSc Finance, Finance (International Economics and Finance)
SKILLS
ABOUT JUSTIN MASON
I am a seasoned international executive and general manager with 25 years of international experience leading high-growth Healthcare, SaaS and Services organizations ($50-200M P&L). I bring a unique blend of operational excellence, commercial savvy, entrepreneurial energy, and customer-first leadership to every challenge I take on. As the General Manager and SVP at Episource (an Optum company), I lead growth strategy, business and delivery operations, provider engagement, client success, and product innovation for our Risk Adjustment and Quality solutions portfolio. Previously, I served as President of four EverHealth SaaS portfolio companies—Updox, AlertMD, MDTech, and HealthWatch—delivering solutions that power Practice Management, EHR, RCM, Patient Experience, Charge Capture, CCM, and RPM. Prior to EverHealth, I was SVP/ GM at Inovalon, leading a $170M Prospective and Retrospective Risk Solutions business where I scaled both our in-home assessment/ House Calls business unit and provider SaaS platform,(ePASS), while driving high double-digit growth. Known for my ability to scale businesses and solve complex problems, I thrive in fast-paced, growth-oriented environments—both public and private equity backed. Often described as a \"Swiss army knife\" who takes on the toughest issues, I specialize in aligning vision with execution and creating sustainable momentum. Core strengths: Full P&L ownership, Scaling and integrating businesses (organic and inorganic), operational excellence and transformation, product management & go-to-market strategy, client success and retention and building and leading high-performing teams.My work has delivered measurable value to top-tier organizations including UnitedHealth, Optum, Aetna, Cigna, Centene, Blue Cross Blue Shield, Kroger, Chase Bank, Walmart, Goldman Sachs, Verizon, and News Corp.I hold both a Master’s in Finance and an MBA from one of the U.K.\'s leading business schools. I’m passionate about mentoring emerging leaders and spend my downtime training for Ironman triathlon\'s, Ultra Marathon\'s and competing in crew rowing.
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