Justin Manduke

Vice President, Professional Services @Optro

San Francisco, CA, US
MOBILE NUMBERS
+18•••••••40

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WORK HISTORY

Mar 2024 — Present

Vice President, Professional Services @Optro

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San Francisco, CA, US

I lead Professional Services globally for the leading GRC system of action, including Implementations, Technical Account Management, Partner Services, Customer Training, and Services GTM Strategy.

EDUCATION

N/A

The London School of Economics and Political Science (LSE)

Environmental Economics, Sustainable Development

N/A

UCLA

Bachelor of Arts (B.A.) with Honors, Geography/Environmental Studies major, Public Affairs minor, Environmental Systems & Society minor

SKILLS

Start-UpsProgram ManagementSaasSustainability StrategyCorporate CitizenshipCorporate Social ResponsibilityCemMarketing CommunicationsMicrosoft OfficeHelping Clients SucceedSoftware SolutionsEnterprise Feedback ManagementSocial NetworkingRecruitingSocial InnovationEvent PlanningManagementAnalysisMicrosoft ExcelPowerpointJavascriptCorporate EventsCrmXmlMemesData AnalysisEvent ManagementEmployee EngagementMarketingCustomer Experience ManagementStrategyEnvironmental CommunicationsCross-Functional Team LeadershipFundraisingSustainability ManagementMarketing StrategyPublic SpeakingLeadershipProject PlanningGreen Marketing

ABOUT JUSTIN MANDUKE

I am an experienced post-sales SaaS leader, passionate about building multidisciplinary teams that deliver great customer experiences using innovative software solutions. It has been a privilege to creatively drive exceptional results in some of the most celebrated enterprise technology companies: Medallia (IPO in 2019), Blend (IPO in 2021), Afresh, and now AuditBoard (acquired in 2024), where I lead the Professional Services team globally. Balancing operational rigor and client advocacy, I have led and grown customer teams across Professional Services, Implementations, Technical Support, and Customer Success at early-stage private firms through public, global scale.

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