Justin Lash

About Justin Lash

I am an innovation-driven leader with over 18 years of experience in business operations, customer success, and digital content creation — with a focus on leveraging emerging technologies and human-centered design to deliver meaningful results.My career has taken me through healthcare, technology, and digital media, where I’ve led enterprise-wide customer success programs for 950+ locations, built and scaled wellness initiatives, and grown multiple YouTube channels. This diverse background, combined with 17 recent certifications in AI, data analytics, and digital marketing from institutions like Vanderbilt and Google, has equipped me to tackle complex challenges with a unique perspective.Now, I am thrilled to be channeling this experience into my role as a Virtual Reality Partner at CatapalloVR. Here, I partner with leaders in Healthcare, Mental Health, and Corporate settings to solve their most critical training and wellness challenges. We use immersive, evidence-based VR to bridge the gap between \"knowing\" and \"doing\"—making learning, healing, and growth safer and more effective.I’m passionate about applying creativity and empathy to solve complex problems, whether it\'s improving patient care and employee safety through immersive VR, crafting engaging digital content, or streamlining operations with AI.Let’s connect — especially if you’re working at the intersection of innovation, technology, and people.

Experience

1. Youtube Content Creation

   YouTube

   Jan 2024 — Present · Charlotte, NC, US

   YouTube Content Creator — AI Tools & Technology | Jan 2024–Present– Create, grow, and manage multiple YouTube channels (faith-based, gaming, tech, medical) with 10K+ subscribers– Use AI tools (video, image, voiceover, SEO) to enhance content quality and production efficiency– Develop educational, inspirational, and entertaining content tailored to diverse audiences– Integrated expertise from 17 certifications in AI, digital marketing, data analytics, and Excel automation to deliver innovative, data-driven content and operational excellence.

Education

• University of North Carolina at Charlotte

  Master, Health Administration

  2003 — 2005

• Indiana University of Pennsylvania

  Bachelor of Science, General Science Education

  1993 — 1997

Skills

• Hospitals
• Performance Improvement
• Program Management
• Customer Service
• Nonprofits
• Patient Safety
• Healthcare Management
• Project Management
• Data Analysis
• Emr
• Healthcare Information Technology
• Healthcare Consulting
• Change Management
• Healthcare
• Strategic Planning
• Management
• Customer Satisfaction
• Nursing
• Physician Relations
• Leadership
• Ehr
• Organizational Development
• Analysis
• Sales Management