Justin K.
COO-Track Banking Executive | Enterprise Ops, Risk, Scale & Regulatory Execution | Top-50 U.S. Bank
- Role
- EVP, Executive Director of Enterprise Operations at F.N.B. Corporation
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Justin K.
Enterprise banking operations executive with 25+ years of experience leading large-scale operating platforms across retail banking, lending, deposits, customer contact centers, and compliance execution.Recognized for stabilizing complex operations, modernizing legacy platforms, and aligning efficiency, risk management, and customer experience at enterprise scale.Currently serving as Executive Vice President, leading end-to-end banking operations for a top-50 U.S. financial institution. Scope includes branch and contact center operations, loan and deposit operations, compliance execution, operational risk, and enterprise process transformation.Experienced partner to executive leadership and boards, with a track record of delivering sustainable operating models in highly regulated environments. Focused on COO and enterprise leadership roles where disciplined execution, regulatory credibility, and scalable platforms drive long-term performance.
Experience
EVP, Executive Director of Enterprise Operations
Jun 2024 — Present · Pittsburgh, PA, US
Executive leadership of enterprise banking operations spanning retail branch networks, customer contact centers, loan and deposit operations, compliance execution, and operational risk.• Oversight of multi-channel operating platforms supporting enterprise-wide customer activity and balance sheet growth• Accountable for operational performance, regulatory execution, and service delivery across geographically distributed teams• Led operating model simplification, process modernization, and risk alignment initiatives across legacy and growth platforms• Regular engagement with executive leadership and board-level reporting on operational performance, risk posture, and transformation progress
Education
University of California, Riverside
History, Law & Society
Skills
- Credit Risk
- Banking
- Risk Management
- Construction Loans
- Commercial Real Estate
- Credit
- Commercial Lending
- Mortgage Servicing
- Asset Managment
- Mortgage Lending
- Global Retail Banking
- Residential Mortgages
- Residential Homes
- Relationship Management
- Business Process Improvement
- Underwriting
- Loan Origination
- Strategic Planning
- Credit Analysis
- Commercial Banking
- Financial Analysis
- Multi-Cultural Team Leadership
- Financial Services
- Operational Risk Management
- Asset Management
- Retail Banking
- Loss Mitigation
- Team Building
- Management
- Portfolio Management
- Loans
- Investment Properties
- Mortgage Banking
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