Justin Smith

About Justin Smith

Please note: The opinions I share are my own and do not reflect those of my company.I am a results-driven, transparent leader who prioritizes employee development and excels at managing complex, global technological landscapes. I focus on strategic direction, process improvement, and team-building to drive continuous enhancements in capability, performance, and operational excellence.Throughout my career in Fortune 500 environments, I have delivered measurable business outcomes by fostering innovation, cultivating partnerships, and guiding enterprise-wide IT transformation initiatives. I provide strategic insight and operational guidance to executives, teams, and stakeholders, consistently propelling transformative projects to success.With a broad organizational perspective, I implement industry best practices while adapting strategies to achieve optimal results. With a security-first mindset, and as an Agile practitioner and DevOps advocate, I translate data into actionable insights that drive multi-million-dollar business impact.Specialties: ITIL framework, Agile Planning & Infrastructure Adoption, Program & Project Management, DevOps Leadership, Server & Application Architecture, Large Account & Product Negotiations, Purchasing & Contracting, International Management & HR Alignment, Facilities Management, Data Center Design/Build/Run, Creative Team Building.

Experience

1. Director, Platform Engineering Devops Premise Infrastructure Cloud Automated Services

   CDW

   Aug 2024 — Present · Buffalo, NY, US

   Focused on our cloud-first infrastructure and hybrid-data center transformation, I oversee the Cloud and Premise Infrastructure, DevOps, Platform and Application Automation, Database Svc, ITSM-CMDB, System Engineering, Server & Desktop Virtualization, Storage Platforms, VDI, Citrix, and IBMi Power systems teams which support our internal Technology teams. Across these practices, I provide thought and technical leadership to our teams in the art of possibilities.With full-stack expertise, CDW Technology helps design, orchestrate and manage technologies that drive business success. We create a strategic advantage for our customers, partners, and coworkers by delivering scalable, flexible, and modern technology and performance platforms to help drive our business forward.CDW offers many advantages that makes working here so special: excellent leadership at every level of the organization supports a customer- and coworker-centric culture focused on excellence that attracts and retains great people and encourages a hybrid work environment and a host of other amenities.Our commitment to sustainable and socially responsible technology implementation is far-reaching – it is apparent in what we offer, how we serve customers, how we work with our vendor partners and how we engage in our communities.

Education

• Empire State University

  Bachelor of Science - BS, Management

• Empire State University

  In Pursuit of MBA, Business and Information Systems

  2025 — 2027

• Empire State University

  Associate of Science - AS, General Studies

Skills

• IT Strategy
• Program Management
• Strategic Planning
• Infrastructure
• Vendor Management
• Budgets
• Contract Management
• IT Management
• Facilities Management
• Human Resources
• Information Technology
• Training
• Maximo
• Cloud Computing
• Process Improvement
• IT Service Management
• Change Management
• Servers
• Itil
• Disaster Recovery
• Policy
• Strategy
• Microsoft Exchange
• Security
• Enterprise Software
• Project Director
• Outsourcing
• Integration
• Project Portfolio Management
• Project Management
• Windows
• Pmp
• Leadership
• Project Planning
• Data Center
• System Administration
• Operations Management
• Team Management
• Governance
• Service Management