Justin Hall

About Justin Hall

As a people-centric and results-oriented executive, I leverage my vast experience to drive organizational transformation, people initiatives, and human resources (HR) management across diverse industries, including healthcare, government, e-commerce, and manufacturing. I excel in union and non-union environments, managing complex exempt and non-exempt employee investigations and compliance. I specialize in developing innovative HR strategies that align people initiatives with business objectives, consistently delivering measurable results. My expertise spans the full spectrum of HR functions from talent acquisition and development to complex employee relations and compliance management.I’m well-versed in fostering inclusive cultures focused on accountability, engagement, and empowerment. As a dedicated and mission-driven professional, I form trusting relationships with C-level executives and stakeholders to consistently deliver solutions that boost employee satisfaction while achieving critical business outcomes. Please review a few of my top career highlights below: • Increased operational efficiency by 20% and decreased customer delivery timeline by 2 days through strategic daily review meetings with business leaders to cultivate a metric-driven mindset and innovative process improvements to remove barriers to success at Zappos.com. • Slashed costs at Trilogy Health Services with the integration of the leave and ACA platforms; revamped the vendors, updated the processes, and relaunched the programs to streamline efforts. • Decreased the new hire turnover rate by 39% in 1 year at Louisville Metro Government through a comprehensive training program revamp; expanded the existing program while aligning it with the organizational and employee needs to boost competency and engagement. I am excited to expand my professional network and encourage you to connect here or via email (j•••••••@icloud.com).

Experience

1. Lead HR Business Partner

   Zappos

   Jan 2022 — Present

   Serve as trusted HR business partner, steering strategic initiatives for organization of 500+ employees while managing annual budgets ranging from $400K to $700K and leading direct reports. Coach and mentor employees and leadership on various topics, including effectiveness, motivation, and efficient team leadership. Develop and implement strategic HR initiatives that support organizational business goals, including talent retention, development programs, and change management across multiple business units. Partner closely with C-level executives to execute strategic planning and organizational design, evaluating role placement and departmental alignment to optimize operational efficiency. Apply coaching-focused leadership methodology, utilizing innovative planning and metric-driven goal setting to empower team members while maintaining accountability through regular follow-up and performance monitoring.• Increased operational efficiency by 20% and decreased customer delivery timeline by 2 days through strategic daily review meetings with business leaders to cultivate metric-driven mindset and innovative process improvements to remove barriers to success. • Served as HR manager for Concepts, a Zappos partner, with 150 employees across 4 states; formed HR infrastructure and functions, including processes, training programs, disciplinary actions, and recruitment strategies. • Boosted employee engagement survey participation from 60% to 90% with implementation of diversity and inclusion groups to facilitate cohesion. Defined goals, expectations, and objectives for groups.

Education

• Purdue University

  Master of Business Administration - MBA

• University of Louisville

  Bachelor's degree