Justin Graham
Strategy and Business Operations | Meta
- Role
- Program Manager, Payments at Meta
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Justin Graham
Experienced operations manager with a track record of building and scaling global operations across payments and commerce platforms. I’m currently a Payments Program Manager at Meta driving strategy and execution across Meta’s payment ecosystem. Previously a Senior Manager on the Business Strategy and Operations team at Shippo, a software company that enables e-commerce businesses, marketplaces, and platforms to integrate multi-carrier shipping through its API and web application. Shippo’s Strategic and Business Operations team evaluates and executes company-wide initiatives with a focus on go-to-market strategy.Prior, I led the Business Operations team at eero (acquired by Amazon in February 2019). I originally joined the company as one of the first business hires in 2016 where I helped launch eero\'s first product, the eero WiFi system. I owned eero\'s NetSuite ERP and automations to help build a lean and scalable business. I owned the order-to-cash (E-Commerce, Resellers, ISP, Pro Installers), procure-to-pay, and returns business processes. I also project managed a team of eero employees and external consultants to execute the company\'s top priority business projects. Our key objectives were to: maintain the current business systems, improve current business processes and automations, and execute on the top priority business projects for eero. When executing projects, we supported the following departments: Accounting, Manufacturing Operations, Sales, Finance, Product, Marketing, Customer Experience, and Partner Experience.
Experience
Program Manager, Payments
Jul 2024 — Present · Seattle, WA, US
Own the operational and strategic management of key Meta payment and risk partnerships. Work closely with Product, Engineering, Finance, and Accounting to optimize payment flows at scale, evaluate and roll out new product improvements and automations, and troubleshoot complex operational issues in an evolving payments and risk landscape.
Education
UW Foster School of Business
Master of Business Administration - MBA
2020 — 2022
Santa Clara University Leavey School of Business
Bachelor of Science (B.S.), Finance, Entrepreneurship
2009 — 2013
Imperial College London
Business and British Culture
2011 — 2011
Skills
- Leadership
- Microsoft Office
- Microsoft Excel
- Customer Service
- Market Research
- Research
- Budgets
- Budgeting
- Start-Ups
- Sql
- Upk
- Yardi Property Management
- Wordpress
- Sharepoint Designer
- Social Media
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.