Justine Thackray

Operational Business Support Manager @HM Courts & Tribunals Service (HMCTS)

Bradford, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2021 — Present

Operational Business Support Manager @HM Courts & Tribunals Service (HMCTS)

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Bradford, GB

To lead on and support deep dive and problem solving sessions Organise and support site events and meetings as needed Secretariat support for meetings Responsible for collating data for a monthly report pack, ensuring accuracy and attention to detail to support evidence-based decision making Provides key support within the appeals process for internal staff. Integral part of the recruitment process for the hiring of new staff across the National Services teams. Including the interview process. Successfully developed and implemented new processes to restructure and enhance the reporting function which has resulted in improved accuracy and efficiency to support evidence-based decision making Manager responsibilities for a number of staff, including performance and attendance reviews.

EDUCATION

1985 — 1988

Salts Grammar School

N/a

SKILLS

Risk ManagementFinancial ServicesCrmItilAccount ManagementChange ManagementStakeholder ManagementService DeliveryBusiness AnalysisCall CentersStrategyRelationship ManagementProject DeliveryManagement

ABOUT JUSTINE THACKRAY

A solution focussed and results orientated Administrator with a wealth of experience and…

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Justine Thackray — Operational Business Support Manager at HM Courts & Tribunals Service (HMCTS) in Bradford, GB | Unifers