Justine Yingling Gayle
Vice President Shared Services @Booz Allen Hamilton
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WORK HISTORY
Vice President Shared Services @Booz Allen Hamilton
Norfolk, VA, US
EDUCATION
Springfield College
Bachelor of Science - BS, Business Management
ABOUT JUSTINE YINGLING GAYLE
As Vice President and executive leader of a multi-functional Shared Services organization, I drive strategy, innovation, and operational excellence across Booz Allen’s Delivery Hub. My scope encompasses essential operational functions, including Help Desk, Tech Depot, Financial Services, People Services, Enterprise Technology (IT), Security Services, and Global Supply Chain.I specialize in breaking down silos, introducing AI and automation, and enhancing employee experiences—while uncovering, recovering, and avoiding costs. With over 18 years of progressive leadership experience at Booz Allen, I’ve built award-winning programs and transformed operations into high-performing service models.My expertise spans Human Resources, Talent Management, Talent Acquisition, HR Compliance, and full lifecycle employee engagement—from recruitment through retirement. Before joining Booz Allen, I led major operational reforms in the airline industry, laying the foundation for my passion for scalable, people-centered transformation.
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