Justin Coleman
Programme Manager @Southern Water
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WORK HISTORY
Programme Manager @Southern Water
Led a portfolio of projects which included: o Goverance, Risk and Compliance – initiated project and completed tender for a suitable solution and partner for delivery o Implemented a Portfolio Management Tool o Implemented a Customer Engagement Tool• Programme Managed the Customer Services Transformation (£5M, 12 months, 10 projects, 30 resources on the programme, 2 suppliers)• Programme Managed the Asset Management Programme (£35M total, £10M under me, 10 projects, 100+ resources on the programme, 4 suppliers)
EDUCATION
University of Staffordshire
2:1, Information Systems
SKILLS
ABOUT JUSTIN COLEMAN
Highly motivated and driven Programme Manager, Project Manager and Portfolio Manager focussed on realising benefits and enabling business change. A robust and successful record of leading IT and business change and realising business benefits for a portfolio of programmes and projects across a wide variety of sectors. These projects and programmes have had budgets up to £35M and included changes to technology, people and processes. Has 20 years’ experience across the entire programme and project life cycle.Experienced across a broad variety of programmes and projects including IT transformation, infrastructure, business transformation, new business services, COLTS implementations, software development, systems integration, data migrations and service management.A natural and resourceful leader with a hands-on approach. Methodical and analytical, with a keen eye for detail, committed to quality and customer satisfaction, and with excellent commercial awareness.Accomplished communicator with proven stakeholder management, supplier and client management, facilitation, negotiation and influencing skills. Manages expectations and builds trust, and obtaining buy-in to actions required to achieve success. Strong track record of supplier management, matrix management and line management and of working with a diverse range of people and organisations, including directors, suppliers, external clients, business stakeholders, users, ITS resources and offshore resources.Specialties- MSP (Managing Successful Programmes) practitioner- Agile Project Management practitioner- Prince2 practitioner- Benefits Management practitioner- Business Change Management practitioner- Portfolio, Programme and Project Office foundation (P3O)
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