Justin Bush
Sales Manager North America & Select Global Accounts @Premier Tech
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WORK HISTORY
Sales Manager North America & Select Global Accounts @Premier Tech
Mobile, AL, US
Lead strategic account governance for a large, complex portfolio of enterprise, multi-location, and global customers across North America with select worldwide scope. Serve as senior relationship owner responsible for executive engagement, contract discipline, revenue predictability, and long-term account growth.Key responsibilities and impact:Own executive-level governance including QBRs, executive reviews, strategy sessions, and escalations across high-value enterprise accountsMaintain 100% customer retention while expanding footprint, service agreements, and multi-site adoptionGrow major enterprise accounts from $1M to $4.5M and $40K to $1M through retention-led expansionIncrease core managed revenue expectations from $5.5M to $8M (excluding training revenue); independently scale training services from ~$20K to ~$350KLead contract renewals, pricing, margin, and multi-year service agreements to improve predictability and forecasting confidenceAssigned ownership of high-risk and reputation-sensitive accounts; stabilize performance and convert risk into long-term strategic partnershipsMentor and enable cross-functional teams across sales, service, operations, project management, and engineeringActively participate in global executive meetings and represent the organization at customer events, executive dinners, and industry forums
EDUCATION
American InterContinental University
Master of Business Administration (M.B.A.), Business Administration and Management, General
American InterContinental University
Bachelor's Degree, Information Technology
ABOUT JUSTIN BUSH
I am an enterprise strategic accounts and revenue leader trusted to stabilize complex, multi-location customers and scale them into long-term strategic partnerships. Leadership relies on me to bring structure and predictability to revenue, step into high-risk situations, and convert operational and relationship risk into durable growth.In my current role, I own executive-level governance for large, complex portfolios spanning North America with select global scope. I lead executive reviews, QBRs, strategy sessions, and escalation efforts, working directly with global leadership, procurement teams, regional executives, plant managers, and engineering stakeholders.My work centers on retention-led growth: strengthening governance, aligning service models, negotiating multi-year agreements, improving forecast confidence, and standardizing expectations across multi-site enterprise environments. I am frequently assigned the most sensitive and at-risk accounts, where my role is to restore trust, stabilize performance, and build long-term strategic alignment.Beyond direct account ownership, I mentor and enable teams across sales, service, operations, and engineering. I influence how organizations sell, deliver, and support enterprise customers—helping shift roles, expectations, and operating models to improve outcomes for both customers and the business.I am focused on VP / Executive Director–level strategic accounts leadership, where executive judgment, predictability, and long-term partnership matter more than short-term transactions.
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