Justina Brooks

About Justina Brooks

Justina is a highly skilled and talented leader with over 15 years of experience in sales, management, and administrative skill sets. Wins include repeatedly achieving and maximizing targets, growing sales teams, developing a diverse and loyal client book, and supporting multiple administrative and operational business aspects.

Experience

1. Patient Concierge

   AirSculpt

   Mar 2022 — Present · Dallas, TX, US

   Used computer programs and registration systems to schedule patients for routine and complex procedures -Completed clerical duties and tasks for clinic administration -Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care -Coordinated patient scheduling, check-in, check-out and payments for billing-Managed multi-line phone system and pleasantly greeted patients-Adhered to strict HIPAA guidelines to protect patient privacy-Helped patients complete necessary medical forms and documentation-Organized paperwork such as charts and reports for office and patient needs-Maintained current and accurate medical records for patients-Enhanced office productivity by handling high volume of callers per day-Managed master calendar and scheduled appointments for providers based on optimal patient loads