Justin Thompson

About Justin Thompson

Experienced clinical operations and research professional with over a decade of leadership in academic medical centers and hospital-based research programs. I specialize in managing complex clinical trials, multi-million-dollar budgets, and cross-functional teams across diverse healthcare and research environments.My background spans trial operations, sponsored research administration, vendor management, and strategic planning — with deep expertise in developing SOPs, leading audits, and optimizing operational workflows. At Massachusetts General Hospital, I oversee a $6M+ portfolio of device-based vascular studies, guiding everything from budget forecasting to regulatory readiness and staff development.Known for a collaborative leadership style, I bring a mix of structure, flexibility, and long-term thinking to every program I support. My experience includes overseeing department operations in clinical education, managing NIH-funded research portfolios, and driving system-wide improvements in trial execution, compliance, and sponsor engagement.Core Areas of Expertise:• Clinical Operations & Program Oversight• Trial Startup & Sponsor Communication• Research Administration (Federal & Industry)• Budget Management & Financial Forecasting• Regulatory Compliance (GCP, FDA, IRB)• Vendor & Contract Management• SOP Development & QA Readiness• Team Leadership & Staff Development• Cross-Functional Collaboration• Strategic Planning & Institutional Alignment

Experience

1. Senior Administrative Manager

   Massachusetts General Hospital

   Oct 2022 — Present · Boston, MA, US

   Lead operational strategy and day-to-day execution for 100+ vascular device-based trials within a core lab.• Manage vendor lifecycle from RFP through contract execution and ongoing performance oversight.• Collaborate with sponsors, legal, finance, QA, and clinical teams to ensure smooth startup and compliance.• Negotiate MSAs, study agreements, and change orders; administer budgets exceeding $6M.• Mentor and supervise a team of coordinators and project staff; implement performance standards.• Create and refine SOPs, QA tools, and training systems, improving audit preparedness and consistency.• Identify operational gaps and lead initiatives to streamline communication, startup timelines, and vendor accountability.

Education

• Brookline High School

  High School Diploma

  2003 — 2007

• Johnson & Wales University

  Bachelor of Science (B.S.), Business Management

  2007 — 2011

• Southern New Hampshire University

  Master of Business Administration - MBA

  2017 — 2019

• Southern New Hampshire University

  Master of Business Administration - MBA, Business Administration and Management, General

  2017 — 2020

• Southern New Hampshire University

  Master of Business Administration - MBA, Business

• Southern New Hampshire University

  Master of Business Administration - MBA