Justin T.
Head of Operations @ EasyPay Finance | Driving Operational Excellence
- Role
- Head of Operations at Easypay Finance
- Location
- Logan, UT, US
- LinkedIn followers
- 500 followers
About Justin T.
Strategic operations executive with a proven record of transforming financial services…
Experience
Head of Operations
Apr 2022 — Present
As Head of Operations, I lead cross-functional strategies across merchant services, customer service, collections, and back office to drive alignment with organizational goals and deliver exceptional customer outcomes- Led strategic initiatives to streamline operations across merchant and customer service channels, ensuring consistency and scalability- Implemented process improvements and leveraged technology to enhance operational efficiency and reduce friction- Spearheaded the deployment of data-driven technology solutions that elevated the customer experience and empowered teams to make informed, real-time decisions- Collaborated closely with product, compliance, and external partners to deliver scalable, customer-centric operations in a fast-paced fintech environment.
Education
Western Governors University
Bachelor's degree
Utah State University
Associate of Science - AS
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