Justin Smith
General Manager
- Role
- General Manager at Adventure Idaho
- Location
- Twin Falls, ID, US
- LinkedIn followers
- 500 followers
About Justin Smith
Passionate about building and scaling organizations, turning good companies into market…
Experience
General Manager
Jan 2023 — Present · Riggins, ID, US
Scaled operations 160%(1,750 → 4,500 guests annually in two years).• Overhauled operations to deliver a 5.0-star guest experience across 500+ reviews.• Recruited and trained 35 employees, raising safety, professionalism, and accountability standards.• Executed a full digital transformation - launched a top-ranking SEO website, automated bookings and guest communications, and standardized SOPs and checklists with employee training/progress tracking.• Drove record growth with marketing campaigns reaching millions across multiple channels driving record bookings.• Created new revenue streams, including a photo program that boosted profitability and guest satisfaction.• Directed multi-location statewide operations with complex logistics and peak-season intensity.
Education
Brigham Young University - Idaho
Bachelor's degree
2016 — 2020
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