Justin Scott
Operations Manager II @ Flexport | Project Management| Continuous Improvement |
- Role
- Operations Manager ll at Flexport
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Justin Scott
With over 7 years of experience in operations and logistics, I lead Flexport’s outbound…
Experience
Operations Manager ll
Jun 2023 — Present · Atlanta, GA, US
Led the successful launch of 2 new sites and managed the operational ramp-up for one site as part of an away team initiative. Exceeded ramp plan targets by 20% month-over-month, ensuring a smooth launch and rapid scaling of operations-Drove continuous improvement initiatives across the network as the single-threaded leader for outbound operations. Reduced VCPU by 30% and outbound VCPU by 45% through optimized labor planning, pick strategies, and automation-Spearheaded process improvements that increased pick optimization by 25%, enhancing throughput and reducing operational inefficiencies across multiple sites-Enforced high standards for production, quality, and customer service. Maintained a safe and healthy work environment by establishing, following, and enforcing workplace safety standards and procedures-Hosted multiple site tours for stakeholders generating $1M+ ARR, demonstrating operational capabilities and fostering strong relationships with business partners-Monitored and reported on key performance indicators (KPIs), ensuring alignment with business objectives and making data-driven decisions to drive operational success-Exceeded Q3 cost-cutting goals by reducing daily spend by in Q1, with a 5% month-over-month reduction in VCPU. Delivered sustainable cost savings through targeted process changes, ensuring improved financial performance and operational efficiency-Created a succession planning framework ensuring continuity and reducing operational disruption during management transitions. Resulting in 3 supervisors promoting to area manager and 3 Area Managers promoting to Operations managers-Led the implementation of heavy and bulky item handling across the network by partnering with Engineering, WMS, and Implementation teams to design and deploy scalable picking and packing solutions. Rolled out standardized SOPs across all sites, ensuring consistent execution, improved safety, and a 20% increase in packing efficiency.
Education
Capital University
Bachelor's degree, Business management
2015 — 2019
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