Justin Schwartz
Operations Manager @Datalot Powered By Centerfield
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WORK HISTORY
Operations Manager @Datalot Powered By Centerfield
New York, NY, US
Manage creation, maintenance, and troubleshooting of sales scripts for functionality and performance.Analyze scripts and operational processes for updates.Supervise agent lifecycle in the telephony system, from onboarding to offboarding.Troubleshoot application or telephony issues.Answer Zendesk tickets related to operational problems and requests.Process and update management reports for review.
EDUCATION
University of Delaware
Bachelor of Arts (B.A.), East Asian Studies
Long Island University
Certificate of Advanced Studies in Dietetics, Dietetics and Clinical Nutrition Services
ABOUT JUSTIN SCHWARTZ
Operations Manager at Centerfield Insurance Services
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