Justin R.
Sales Operations Manager | SF Certified Admin | Military Veteran
- Role
- Sales Operations Manager at Protos Security
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Justin R.
Creative strategist and analytical thinker who exceeds objectives by finding ways to…
Experience
Sales Operations Manager
Feb 2022 — Present · US
As the Sales Operations Manager and lead Salesforce Administrator at Protos Security, I play a pivotal role in optimizing our CRM platform and driving business success. Here are some key highlights of my responsibilities:1. Salesforce Administration and Development- Manage the entire Salesforce ecosystem, including configuration, customization, and user support- Develop custom solutions within the platform to enhance efficiency and streamline processes- Create automation workflows (flows) to automate repetitive tasks and improve productivity.2. CPQ Solution Implementation- Led a successful project to implement a Configure-Price-Quote (CPQ) solution tailored to our business needs- Currently serve as the sole administrator for the CPQ solution, ensuring smooth operations and user adoption.3. Sales Data Analysis and Reporting- Collaborate closely with the C-suite to provide data-driven insights- Regularly analyze sales data, monitor performance metrics, and identify growth opportunities.4. Data Management and Governance- Lead data management efforts across the entire Salesforce platform- Maintain data integrity, enforce best practices, and optimize data quality.5. QA Solution Development- Designed and implemented a QA Solution within Salesforce, to efficiently handle cases- Ensured seamless integration with other Salesforce modules.6. CRM Analytics (Tableau CRM)- Proficiently work with CRM Analytics (formerly Tableau CRM) to extract actionable insights- Visualize data trends, create dashboards, and support strategic decision-making.
Education
University of Cincinnati Carl H. Lindner College of Business
BBA
Hoover High School
High School Diploma
Skills
- Salesforce.com
- Process Improvement
- Cloud Computing
- Asset Management
- Business Analytics
- Leadership
- Microsoft Office
- Business Process
- Marketing Automation
- Microsoft Word
- Enterprise Software
- Databases
- Microsoft Excel
- Technical Support
- Data Management
- Analytical Solutions
- Business Process Improvement
- Data Mining
- Asset Modeling
- Communication
- Technology
- Analytics
- Microsoft Access
- Asset Managment
- Adaptability
- Determination
- Work Ethic
- Sociability
- Cloud-Based
- Business Process Modeling
- Business Strategy
- IT Business Strategy
- Access
- Customer Service
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.