Justin Reyes

About Justin Reyes

I lead solutions engineering and technical advisory work that helps teams sell, deliver, and adopt complex platforms with clarity and confidence.My work sits at the intersection of product, sales, and delivery. I partner closely with client stakeholders, account teams, and product and engineering leaders to translate sophisticated platform capabilities into practical, scalable solutions that support real business goals. Whether in pre-sales discovery, solution design, or post-launch adoption, my focus is on reducing friction and helping teams move faster with greater alignment.A core part of my role is mentoring and supporting Solutions Engineers and consultants. I enjoy helping teams sharpen discovery skills, elevate demo strategy, and build repeatable solution narratives that balance what is compelling to sell with what is realistic to deliver. I am often brought in as a trusted advisor across teams to align customer needs with solution and product direction.Recently, my work has focused on applying AI thoughtfully across enterprise workflows. Not to replace people, but to remove manual lift, improve decision making, and give teams better context at the moments that matter. This includes AI assisted briefing, intelligent routing, automated governance, and execution visibility that turns platforms into trusted systems, not just software.I am at my best when I am:• Leading discovery that uncovers the real workflow problem behind the symptoms• Designing end to end workflows that connect creative, marketing, and delivery teams• Partnering across sales, product, and engineering to shape solution strategy• Coaching teams to drive adoption so platforms deliver lasting valueI am energized by opportunities to help teams build and scale thoughtful, well designed systems that bring clarity, speed, and measurable impact to how work gets done.

Experience

1. Solutions Engineering Lead Ams

   Tag

   Jun 2022 — Present · New York, NY, US

Education

• Manhattan University

  Bachelor's degree, Management with minor in Global Business

  2013 — 2016