Justin Reesor
Tech and People Enthusiast
- Role
- Senior Solutions Architect at nCino, Inc.
- Location
- Vernal, UT, US
- LinkedIn followers
- 500 followers
About Justin Reesor
I have been working in the SaaS industry for over 9 years as a customer experience professional. My primary focus is to provide exceptional technical support to both B2B and B2C clients. I am passionate about educating clients on optimal software usage and ensuring that their concerns are addressed promptly. I believe in building honest and trusting relationships with my clients and work hard to provide effective solutions to their problems. Throughout my career, I have taken the initiative to identify areas for improvement and have proactively refined and streamlined systems and processes.Some of my notable career accomplishments include:>Successfully leading teams through management changes>Revamping interview processes to ensure that the best candidates are selected>Producing dashboards that were essential after transitioning to a new CRM>Resolving numerous customer concerns and issues>Maintaining contact with clients during evening hours and on-call weekends>Created New Hire Onboarding program to ensure speedy and efficient time to results
Experience
Senior Solutions Architect
Jan 2025 — Present · Lehi, UT, US
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