Justin P.
Manager of Sales - Customer Success Global
- Role
- Manager of Sales - Customer Success Global at FedEx
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About Justin P.
High-impact and results-driven senior sales management professional with more than 20 years’ experience in sales and business development with a career focus on growing new markets and streams of revenue. Tenacious in building new business, securing customer loyalty, and forging strong relationships with external business partners. Combine superior business acumen, communication, and group facilitation skills with the ability to promote an all-inclusive high-performing culture. Calculated risk taker to get processes moving quickly in transforming ideas into action; highly skilled in connecting complex and disparate information into a distinct concept and aggressive plan of action. Recognized for a tenacity to seek untapped, overlooked and undervalued opportunities to increase market share and brand awareness.Acknowledged as a leader in galvanizing sales teams to embrace a singular vision and oneness of purpose; lauded for making staff training and mentoring a high management priority.• Solid reputation for clearly and effectively communicating to audiences from a variety of cultural, economic, and educational backgrounds.• Robust entrepreneurial posture to see needed change and create business environments to address new means of pursuing opportunities.• Stellar background in delivering extraordinary customer service and client support and for cultivating an atmosphere for colleagues to do the same. • Proven capacity to deliver sophisticated projects on-time and within budget despite demanding expectations, shifting priorities, and stringent deadlines.
Experience
Manager of Sales - Customer Success Global
May 2021 — Present · Milwaukee, WI, US
Lead a high performing Customer Success team supporting the company\'s largest strategic accounts; blend transactional, transformational, and servant leadership to energize, and recognize team members, model QDM principles, drive strategic execution, build trust, leverage diversity, and develop talent- Recognized with President\'s Club, Ambassador\'s Club, Key Contributor awards for exceptional contributions to customer success excellence.
Education
University of Michigan
B.A., Psychology
2000 — 2004
University of Illinois Chicago
Master of Business Administration (M.B.A.), International Business
2010 — 2014
Michigan State University - Eli Broad College of Business
Master Certificate in Global Supply Chain Management
2015 — 2015
Cornell University
Blockchain for Business Certificate
2018 — 2019
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