Justin Orison

About Justin Orison

Experienced Operations and Project Management Professional with nearly two decades of success leading cross-functional teams, optimizing processes, and delivering integrated service solutions in commercial interiors. Recognized for driving project excellence from concept to completion, implementing innovative workflows, improving team coordination, and enhancing customer satisfaction through proactive leadership, attention to detail, and problem-solving. Driven to leverage deep experience in project management, process improvement, client service, and operational leadership to contribute to a forward-thinking organization that values growth, innovation, and impactful results.KEY ACCOMPLISHMENTS* Governed the facilities and a 10-vehicle fleet, serving as the primary contact for building tenants and managing operational efficiency across the warehouse and fleet operations.* Co-authored and implemented the \"7 Step Process,\" a comprehensive business workflow that streamlined roles and responsibilities from sales to installation, improving team coordination and project execution.* Led the adoption of Plan Grid, a construction software, optimizing punchlist management and project tracking, which accelerated project completion and fostered improved team communication.CORE COMPETENCIES* Project Management: Expertise in leading complex projects from initiation to completion across healthcare, higher education, and government sectors, validating timely delivery, budget management, and quality control.* Client Relationship & Stakeholder Engagement: Builds and maintains strong relationships with clients, ensuring satisfaction through effective communication, problem resolution, and service excellence.* Cross-Functional Collaboration: Skilled in coordinating teams—designers, project managers, vendors—to deliver integrated solutions and meet client needs throughout project phases.* Process Improvement & Regulatory Compliance: Streamlines workflows, improving efficiency, and attaining compliance with regulatory and client-specific standards, enhancing project delivery and profitability.

Experience

1. Project Manager

   Franklin Interiors

   Jun 2024 — Present · Pittsburgh, PA, US

   Project Scheduling & Coordination: Assess sales opportunities and develop project schedules based on client expectations, scope, building conditions, and lead times, validating projects are completed on time.* Quotation & Order Management: Gather and verify all necessary information to produce accurate client quotes, including product specs, pricing, and labor costs, and obtain client approvals before order placement.* Manufacturing & Delivery Coordination: Manage manufacturing reservations and order placements, confirming timely product receipt while coordinating with subcontractors for efficient furniture installation.* Scope Management: Communicate and synchronize changes to project scope or product purchases, guaranteeing client expectations were met within required timelines.* Pre-Installation Planning: Schedule meetings with installation providers and client representatives, conducting site visits to ensure seamless installation.* Obstacle Removal: Mitigate operational challenges, including shipment errors and specification discrepancies, through a proactive partnership with internal teams and vendors.* Invoice Reconciliation & Project Closeout: Reconcile vendor invoices and manage project closeout, resolving punch list items and obtaining timely payment.

Education

• Burgettstown MS/HS

  High School Diploma

Skills

• Management
• Strategic Planning
• Furniture
• Project Management
• Customer Service