Justin Michaud

Director, Customer Care

Role: Director Customer Care at Life360
Location: Hayward, CA, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

About Justin Michaud

Experienced Customer Support/Vendor Manager with a demonstrated history of working in the internet industry and contact centers. Skilled in scaling internal and external support/service teams, process improvement, and management.

Experience

Director Customer Care
Life360
Sep 2023 — Present

Education

New England School of Communications
Bachelor of Science - Communications, Cinematography and Film/Video Production
2006 — 2010

Contact information

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Work email
j•••••••@life360.com
Personal email
•••••@•••••.com
Direct dial
+16•••••••47

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Current company

Life360

Individual and Family Services · 856 employees · San Mateo, California, United States

Life360’s mission is to keep people close to the ones they love. Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most, with a range of services including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves 95.8 million monthly active users (MAU), as of December 31, 2025, across more than 180 countries. Life360 delivers peace of mind and enhances everyday family life with seamless coordination for all the moments that matter, big and small. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends that basically are family). Life360 has more than 500 (and growing!) remote-first employees. For more information, please visit life360.com. A note on recruiting fraud: We want every candidate's interaction with Life360 to be safe and trustworthy. Unfortunately, scammers sometimes pose as our recruiters to trick job seekers. Visit life360.com/careers for a full guide on how to identify legitimate Life360 outreach and what to do if something feels off.

life360.com

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About Justin Michaud

Experience

Director Customer Care

Education

New England School of Communications

Find verified contacts for anyone on LinkedIn