Justin Marchant
Director, Customer Success @ Board | CCSM, Leadership
- Role
- Director, Customer Success at Board
- Location
- Portland, ME, US
- LinkedIn followers
- 500 followers
About Justin Marchant
As the Director of Customer Success at Prevedere Inc, I help our clients leverage our market forecasting platform. I have been in this role for over two and a half years, and I hold a Certified Customer Success Manager (CCSM) Level 1 credential from SuccessHACKER, the leading training and certification provider for customer success professionals.My core competencies include team building, business development, client/customer management, and data analytics. I have a proven track record of delivering high-quality customer service, increasing customer retention and loyalty, and driving revenue growth. I have also successfully onboarded and managed several key Fortune 500 accounts. My mission is to empower our clients to make data-driven decisions and achieve their business goals.
Experience
Director, Customer Success
Oct 2024 — Present
Education
University of Southern Maine
BA, Economics
2005 — 2008
Skills
- Leadership
- P&L
- Sales
- Competitive Analysis
- Retail
- Forecasting
- Consumer Products
- Key Account Management
- Inventory Management
- Sales Management
- New Business Development
- Sales Operations
- Customer Service
- Merchandising
- Management
- Team Building
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