Justin Joy

Technical Product Owner @Kantar

Kantar Automation Platform• Enabled predictive AI-driven analytics on an existing market research product (Context Lab) and oversaw its dashboard configuration with a third-party supplier.• Delivered a new automated bulk translations upload feature in the Kantar Automation Platform (KAP) by leading the design and implementation process, increasing operational efficiency by 80% and successfully meeting all defined KPIs.• Led SAFe quarterly planning for the operations requests workstream, prioritising high-value features to align with the product roadmap and resource limits.• Developed AI agents to automate repetitive tasks using MS Copilot• Implemented architectural upgrades on cross products to improve processing speed and data pipelines to support the long-term strategic objectives.• Led a cross-functional team on survey brand lift data integration for Context Lab, and managed API contract reviews for the KAP team.• Led third-party dashboard support on bug analysis, leading to fewer UAT bottlenecks.• Managed backlog refinement for three Scrum teams supporting various tech services.