Justin Jones

About Justin Jones

Software Engineer and Visual Data Specialist with over a decade of experience in tech giants like Google and Microsoft, known for optimizing data flow, reducing ticket counts, ensuring audit success, and enhancing customer service while identifying and resolving critical problems in visual data and mapping systems.How I Drive Revenue- Generated $800M/year revenue by deploying SAP FI Accounts Payable capabilities for 8+ countries, supporting the Microsoft Cloud Infrastructure and Operations business units- Increased scalability of dataflow 60% via improved simplicity and providing additional analytics to payment flows for downstream partners, incorporating project management frameworks- Ensured optimal milestone windows for production deployments, collaborating with stakeholders and partner teams to improve cadence to design, configure, and test MCIO related projects- Collaborated with SAP Payments team identifying all critical processes to be leveraged in the Business Process Master list which improved service health and test automation tracking.My Audit Success- Achieved 100% audit success rate for the SAP Payments department by incorporating Release Management and Compliance methodology/requirements to adhere to SOX controls- Drove 80% reduction in ticket counts per year by formulating Payments service health and incident management framework to analyze, consolidate, and document incident resolutions- Collaborated with Azure Active Directory, supported data protection services through Azure Information Protection, and created, edited, and published necessary technical documentation- Provided break-fix support for cloud-based enterprise mobility management services according to Microsoft Case Standards, supporting end users by delivering identity access control support.Streamlining Operations- Reduced new hire readiness process from 6 to 3 months collaborating on a baseline for employee onboarding, Wiki tools, access, support process, and documentation- Established and streamlined rhythm of business as a Scrum Master, leveraging SAFE Agile best practices and empirical process control, creating necessary technical documentation- Enhanced operations via leveraging Directly Responsible Individual assignment to identify system bugs and analyze, design, configure, and deploy solution requirements- Reviewed premise and cloud-based systems with tools such as MSDT, Azure auditing, Company Portal diagnostics, WMI Diagnostic Utility, Kusto, and Intune Account Diagnostics.

Experience

1. Senior SAP Automation Architect

   Merito

   Jul 2024 — Present · Bellingham, WA, US

   Responsible for creating, maintaining, and executing automated Test Cases according to best practices, creating and maintaining test data using TestCase Design. Creating Test Case instances which reflect business processes and application. Additionally, provide consultation and support to our partners in their respective test automation implementations and/or integrations.

Education

• ITT Technical Institute-Everett

  Associate's degree

  2012 — 2014

• ITT Technical Institute-Everett

  Bachelor's Degree

  2014 — 2016

• Interlake High School

  High School

  1999 — 2003