Justin Joel

Senior Manager - Transitions

Role
Manager - Transitions Sdm Level at Cognizant
Location
Bengaluru, KA, IN
LinkedIn followers
500 followers

About Justin Joel

Over 2 decades of experience in various roles in the IT / ITES industry. Over 12…

Experience

  1. Manager - Transitions Sdm Level

    Cognizant

    Mar 2023 — Present · Bengaluru, IN

    A Decade of managing end-to-end TRANSITION projects for different Domains and Geographies. Overall 2 decades experience with over 80% of them in supervisory roles in the BPO / BPS Domain. I have donned various roles in areas of Sales, Customer Service, Technical Support, Quality Assurance, Training, etc.

Education

  • Bangalore University

    Bachelor's degree, Business, Management, Marketing, and Related Support Services

    2001 — 2003

Skills

  • Leadership
  • Customer Relationship Management (Crm)
  • Program Management
  • Pre-Sales
  • Team Management
  • Operations Management
  • Requirements Analysis
  • Business Development
  • Service Delivery
  • Business Analysis
  • Bpo
  • Vendor Management
  • Outsourcing
  • Business Process Outsourcing (Bpo)
  • IT Service Management
  • Software Project Management
  • Crm
  • Itil

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Justin Joel — Manager - Transitions Sdm Level at Cognizant in Bengaluru, KA, IN | Unifers