Justin Jeffers

Territory Sales Representative @Marshalltown

Northern California, US

Providing direct service and support to dealers throughout Northern California and parts of Northern NevadaWhat I am doing:Maintaining and growing a large territory with diverse customer needs from small independent stores to chains and distributors. Interfacing frequently in person and via phone and email with buyers, category managers, product managers, branch managers, etc. to facilitate successful continuation and extension of our presence in customer stores.Calling on prospective stores to acquire new business, as well as targeting stores carrying competing products to demonstrate how it makes sense make the switch to our products.Using sample products, demonstrations, sell sheets, and other information to allow stores and customers to see the use cases and quality of our products in order to make buying decisions.Attending events, vendor shows, vendor days, and informal customer events to meet customers and network with them in addition to supporting our stores and demonstrating relevant products.Traveling frequently to all areas of the territory to make calls in person at current and prospective stores.Handling customer issues including shipping problems, product issues, and general concerns along with the administrative team at the home office to ensure a satisfactory customer experience.