Justin Hopper

WORK HISTORY

EDUCATION

SKILLS

ABOUT JUSTIN HOPPER

Senior implementation leader helping North American teams efficiently undergo change management, process improvement, and technical implementations to meet diverse customer needs. Here are a few highlights of my experience- Robotics Process Automation management, and collaboration with engineering teams - Building key business relationships and leading teams of 25+- Evolving business strategies, innovating, and solving problems - Improving operations and being an agile, positive leader–especially during times of change - Budget management & forecasting - Superb communication skills equipped to work from entry to C-level executivesWith 10 years in the banking industry, I have a wealth of experience working with clients across a variety of industries from small business to large corporate or from B2C or B2B brands. Specific to banking I am well-versed with treasury & payment solutions, corporate cards, and fraud prevention services. My job is to empower teams to work smarter, not harder, so my colleagues in sales and account management are able to more effectively and efficiently do their job. I have a personal passion for making things better and easier for both my teams and the end customer. I\'ve spearheaded countless process improvements that have realized meaningful savings to the bottom line of organizations. This often involves working cross-functionally across a variety of teams from engineering to legal. With a BA in Communications from University of Wisconsin, I believe my superb interpersonal skills and knack for motivating teams has helped me move quickly, be agile, and lead teams to drive meaningful results. I\'m a continuous learner. Over the last 10 years I\'ve completed multiple management and executive leadership courses at BMO Harris Bank that have helped sharpen my business and leadership skills.