Justin Harris
Music Executive | Client Success
- Role
- Client Success Associate at Vydia
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Justin Harris
As an A&R Director at Think It\'s A Game Records, I have over six years of progressive working experience in the music business, with an MBA in Marketing from Saint Leo University. My mission is to identify and sign new talent for the label, using different social media platforms and cultural trends as sources of inspiration and insight.I also manage the recording, mixing, and mastering process for the signed artists, and coordinate with various parties to clear and pitch records for potential sync opportunities. I have a strong background in artist development, cultivating artist, label, and partner relationships, brand management, digital marketing, data analysis, and social media. I excel at seeing the big picture, identifying gaps, and using a synergetic approach to manage initiatives. I am passionate about music and its power to connect and inspire people.
Experience
Client Success Associate
Jan 2025 — Present · Los Angeles, CA, US
Assist with the day-to-day management of clients/label accounts through Vydia’s platform, various digital service providers, content operations, and cross-functional processes throughout the company-Maintain client request boards and support tickets up to performance standards - such as productivity, quick request resolution, accountability, and other KPIs-Communicate priority/time-sensitive requests to the Content Operations team-Recognize patterns in user requests for the purpose of building and improving our knowledge base and -FAQs, as well as product optimization suggestions to our internal departments-Become an expert in Vydia’s platform and services and educate customers on the use and benefits of our products-Review and respond to client support email requests
Education
Saint Leo University
Master of Business Administration (M.B.A.), Marketing
2016 — 2019
Florida Agricultural and Mechanical University
Bachelor's degree, Political Science and Government
Florida Agricultural and Mechanical University
Bachelor's degree, Political Science and Government
2006 — 2011
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