Justin Grimes
Inside Sales Executive @Fabory Uk
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WORK HISTORY
Inside Sales Executive @Fabory Uk
Results-driven Inside Sales Executive with experience in B2B sales, account management, and customer relationship development. Proven track record of exceeding sales targets, upselling industrial and MRO, TRADE, EMO products, and delivering excellent service to clients. Strong communicator with a proactive, solution-oriented mindset- Expertise in selling products and services to businesses, focusing on long-term relationships and recurring sales- Skilled in identifying prospects, managing accounts, and developing strategies to meet the specific needs of businesses, particularly in the industrial and MRO sectors- Experience in selling fastening solutions and related products, matching Fabory\'s offering to client demands- In-depth experience managing the order cycle from initial inquiry to final delivery- Skilled in processing customer orders accurately and efficiently through ERP systems- Proficient in using Customer Relationship Management (CRM) tools like Salesforce and SAP to manage the sales pipeline and forecast sales- Responsible for creating accurate, competitive quotations tailored to each client’s needs, incorporating pricing, delivery times, and any special conditions- Skilled in negotiating pricing terms and conditions based on customer requirements, ensuring profitability while meeting customer expectations- Experienced in upselling products like higher-end fastening solutions, premium services, or extended warranties, enhancing company profits- Passionate about building and maintaining strong customer relationships, offering excellent service, and acting as the main point of contact- Skilled in addressing customer issues promptly, ensuring high levels of satisfaction- Highly skilled in Word and PowerPoint for creating sales presentations, proposals, and client reports- Proficient in handling warm leads, nurturing existing relationships, and re-engaging previous clients who may require additional services or products.
EDUCATION
Wyndham Secondary School
GCSE's
Birmingham Metropolitan College
BTEC National Diploma
The University of Wolverhampton
Bachelor of Science (BSc)
SKILLS
ABOUT JUSTIN GRIMES
Experienced Customer Support with a demonstrated history of working in the chemical…
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