Justin Grass

About Justin Grass

As SVP of Strategic Solutions at Innovis, leadership in sales strategy and client relationship management is central to driving success. With over 12 years in senior leadership positions at the company, the focus remains on enabling financial institutions to effectively prevent fraud and authenticate consumers. Collaborating with a dedicated team of National Sales Executives, the mission is to develop innovative solutions that support both digital and call center operations, ensuring seamless and secure customer experiences. Innovis thrives on consultative selling, new business development, and strengthening partnerships with top-tier financial institutions across the U.S. By leveraging expertise in credit, collections, and fraud prevention, the organization consistently achieves growth and retention goals. A commitment to fostering collaborative success ensures the delivery of impactful results for clients, empowering them to navigate the complexities of the financial services landscape.

Experience

1. SVP of Strategic Solutions

   Innovis

   Jan 2025 — Present

Education

• West Chester University of Pennsylvania

  Bachelor of Science (BS), Business Administration and Management, General

  2000 — 2003

Skills

• Strategic Planning
• Relationship Management
• Insurance
• Process Improvement
• Call Centers
• Business Development
• Credit
• Credit Analysis
• Portfolio Management
• Selling
• Loans
• Team Building
• Management
• Banking
• Risk Management
• Solution Selling
• Leadership
• Sales
• Customer Retention
• Customer Service
• Account Management
• Customer Satisfaction
• New Business Development
• Sales Management
• Credit Risk
• Analytics
• Financial Services
• Crm
• Cold Calling
• Collections
• Business Analysis
• Underwriting
• Finance
• Sales Process
• Salesforce.com
• Vendor Management
• Call Center
• Credit Cards
• Mortgage Lending
• Team Leadership