Justin Sanders
Regional Director, Guest Services – Rocky Mountain Region
- Role
- Regional Director, Guest Services Rocky Mountain Region at Vail Resorts
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Justin Sanders
Strategic hospitality and travel executive with 15+ years of cross-functional leadership experience across on-property operations, corporate headquarters, and supplier organizations. Proven track record of transforming guest service delivery, driving operational excellence, and accelerating business outcomes through vision-setting, team development, and data-driven strategy.
Experience
Regional Director, Guest Services Rocky Mountain Region
Jan 2022 — Present
Lead the Rocky Mountain region’s in-resort guest services strategy, overseeing six direct reports and delivering exceptional guest and employee experiences across ticket/pass offices, contact centers, and ski and ride school operations.
Education
Colorado State University
Bachelor of Science (B.S.), Natural Resources Recreation and Tourism
1999 — 2004
Skills
- Microsoft Sql Server
- Hospitality Management
- Revenue Analysis
- Hospitality
- Microsoft Office
- Hotels
- Microsoft Excel
- Hotel Management
- Resorts
- Training
- Hospitality Industry
- Yield Management
- Revenue Forecasting
- Project Management
- Meeting Planning
- Building Relationships
- Front Office
- Revenue Cycle Management
- Collaboration
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