Justin Friend
Head of Customer Success GTM & Role Strategy | Adobe | fmr - Salesforce
- Role
- Head of Global Customer Success Gtm & Role Strategy (Dx Solution) at Adobe
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Justin Friend
Storyteller, educator, and trusted advisor with proven ability to imagine what could be and continuously promote innovation. A long history of working alongside C-level executives to cultivate teams to achieve optimal performance aligned with company strategy. A leader in high-growth, fast-paced organizations who is results-oriented with a reputation for communication excellence and effective adult learning and enablement best practices. Areas of specialized expertise: • Executive relationships • Communication strategy • Event execution• Strategic & tactical planning• Business operations• Performance reviews & disciplinary plans• New hire onboarding• Learning design• Program management• Team building & development• M&A integration
Experience
Head of Global Customer Success Gtm & Role Strategy (Dx Solution)
Jul 2023 — Present · New York, NY, US
Education
Association for Talent Development
Consulting Skills Certificate
Salesforce / BTS
Leadership Program: Accelerate Accreditation
Association for Talent Development
Master Trainer Accreditation
Ball State University
Bachelor of Science - BS, Public Relations, Advertising, and Applied Communication
Ball State University
Bachelor of Science - BS, Pre-Law Studies
Skills
- Leadership
- Event Planning
- Public Speaking
- Public Relations
- Social Media
- Social Skills
- Writing
- Typing
- Crisis Management
- Brand Awareness
- Hospitality
- Problem Solving
- Multi Tasking
- Communication Skills
- Media Law
- Press Releases
- Critical Thinking
- Social Media Marketing
- Media Relations
- Blogging
- Communication
- Social Networking
- Microsoft Office
- Powerpoint
- Customer Service
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