Justin Frett
E-commerce Assistant @kate spade new york
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WORK HISTORY
E-commerce Assistant @kate spade new york
NY, US
Assisted product lifecycle on the website including site catalog management, merchandising, quality assurance, promotion setup and collaborating with the customer service team to resolve issues. • Managed product lifecycle for main site, which includes: manage/maintain site catalogs and loading product copy. • Executed site refreshes on time and without errors to ensure product launches meet deadlines. • Oversee site merchandising and product updates, daily site maintenance and promotion setup. • Collaborated with Buying team to fully understand product assortment, deliveries, merchandising strategy and pre-order/back-order requirements. • Worked with SEO team to execute SEO strategy, including action plans for achieving and measuring SEO success. • Partnered with the Operations and Customer Service teams to proactively facilitate and resolve issues/escalations. • Conducted competitive research and analysis, recommend changes, updates, and improvements to support the company’s business objectives.
EDUCATION
Gramercy Arts High School
High School Diploma
Baruch College
Bachelor's degree
Baruch College
Master's degree
ABOUT JUSTIN FRETT
Highly dedicated, goal oriented individual with proven skills in computer literacy and the ability to handle diverse situations. Well developed communication and organizational skills; excellent customer service skills. Works well independently or as a member of a team.
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