Justin Flintrop
Lead Solutions Architect @Cox Automotive Inc.
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WORK HISTORY
Lead Solutions Architect @Cox Automotive Inc.
Albany, NY, US
Lead presales efforts for large retailer groups looking to adopt a full eCommerce solution for their business. Presales efforts include assessing retailers\' readiness to support a complete eCommerce experience that includes automation. Areas assessed include technology in use, operational processes for sales, marketing, and change management, inventory sold, and key partners, such as lenders and insurance product providers. Provided consultation for prospective retailers to ensure the right products, integrations, and processes are implemented to support a full eCommerce selling solution. Provide ongoing feedback to product and engineering teams as a subject matter expert in automotive operations and how software solutions related to eCommerce integrate with retailer systems and are used by retailers. Serve as a subject matter expert across business units for sales, product, engineering, implementation, onboarding, and training partners.Lead efforts to improve the presales process efficiency, reducing mean time to revenue impact of the presales process by over 75%. Served as the project lead for an effort to increase proactive utilization of eCommerce capabilities. The project resulted in substantial changes to the product roadmap, converging two high-priority platforms. Provide onsite support and training for proof-of-concept and beta testing efforts of newly developed software. Document and communicate end user feedback to product and engineering stakeholders.Personally developed a bookmarklet solution to enable an enterprise client the ability to proactively initiate eCommerce checkout.Regularly meet with product and engineering stakeholders to provide feedback and consultation on feature development, testing, and performance. This includes technical deep dives on integrations, finance and lease calculation configurations, reporting out on client product and feature adoption, sales performance, and product utilization performance and habits.
EDUCATION
Armstrong State University
Engineering Physics/Applied Physics
University of Phoenix
Associate of Arts (A.A.)
SKILLS
ABOUT JUSTIN FLINTROP
My career has grown and evolved over time and will continue to do so. From being the…
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