Justin Darley
Senior Content Designer and User Researcher @Version 1
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WORK HISTORY
Senior Content Designer and User Researcher @Version 1
Birmingham, GB
EDUCATION
North East Scotland College
PG Dip, Computing
The University of Sheffield
Bachelor of Arts (BA), German
ABOUT JUSTIN DARLEY
Experienced content design and user research lead with a 20+ year track record delivering accessible, user-centred services, particularly in the public sector. Skilled in content strategy, user research and workshop facilitation, with a strong foundation in technical communication and training. Collaborative, practical, and focused on designing for real-world needs. I combine user research, content strategy and facilitation to help teams meet real user needs. Most recently, I led content design and user research teams at Nexer Digital, supporting the Department for Education, higher education, pharmaceutical and med tech companies to create sustainable, user-centred content models. My career began in technical writing and training, and I still draw on that clarity, structure, and curiosity when shaping services today.
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