Justin Clark

About Justin Clark

Experienced operations executive with a track record of leading organizations through growth, transformation, and complexity. My career spans government contracting, consulting, and service-based businesses, where I’ve driven operational strategy, financial stewardship, and organizational effectiveness.I specialize in building scalable systems, aligning cross-functional teams, and applying data-driven decision-making to improve performance and resilience. My experience includes oversight of finance, HR, compliance, program operations, and contracts, along with leading enterprise initiatives such as organizational relocations, strategic financial planning, and contract diversification.Notable accomplishments include operationalizing a new consulting service line focused on workforce, leadership, and culture transformation—positioning the company for post-8(a) growth and expansion into commercial markets. I’ve also led company-wide improvements through automation, analytics, and standardized processes to ensure efficiency, agility, and compliance.With a pragmatic and people-centered leadership style, I bring clarity, structure, and momentum to complex challenges—always focused on long-term value creation and mission alignment.

Experience

1. Chief Operating Officer

   Ti Verbatim Consulting Tivc

   Oct 2023 — Present

   Serving as COO of TIVC, a government contracting and consulting firm specializing in culture, training & development, and workforce transformation. Oversight includes core business functions—programs, finance, HR, contracts, legal, compliance, IT and administration—with a focus on operational excellence, scalable systems, and cross-functional alignment. Strategic planning and performance improvement efforts are grounded in data-driven decision-making and execution.Led the operationalization of the Human Enterprise Optimization (HEO) service line, which delivers integrated workforce, leadership, and culture consulting to federal and commercial clients. Delivery processes, infrastructure, and scalable frameworks were built to support implementation and growth. The launch of HEO has positioned TIVC to expand its reach beyond the 8(a) program and strengthen its commercial market presence.Key operational advancements have included enhanced use of analytics, automation, and standardized processes to increase efficiency. Additional efforts have supported facility clearance compliance, organizational relocation, financial forecasting, and contract diversification to promote resilience and long-term value.o Developed and operationalized new service line to diversify revenue sources, leading to project margins of over 26%o Partnered with CEO and leadership team to redefine company strategic service pillars, collaborating with department heads to define and execute strategic initiativeso Built and scaled the Program Management Office (PMO), creating defined processes for project lifecycle managemento Introduced quarterly Program Management Reviews (PMRs) to identify project metrics, conduct profit analysis, and mitigate riskso Managed a portfolio of over $21 million in revenue with a net of $4.6 million for a net margin of 22.10%o Formed and launched a Joint Venture entity, leading to the successful award of four Best in Class (BIC) Federal Contract Vehicles

Education

• University of Maryland Global Campus

  Master of Business Administration - MBA

  2016 — 2018

• Texas A&M University

  Bachelor of Arts (B.A.), Psychology

  2007 — 2012

Skills

• Payroll Management
• Hospitality Industry
• Fraud Claims
• Ofac
• Hospitality
• Rfi
• Event Planning
• Strategic Planning
• Hotel Management
• Financial Analysis
• Banking
• Resorts
• Risk Management
• Front Office
• Management
• Sales
• Pre-Opening
• Micros
• Fed
• Leadership
• Train Employees
• Payroll
• Hotels
• Train Staff
• Fraud Prevention
• Credit
• Yield Management
• Financial Risk
• Ach
• Hospitality Management
• Finance
• Payroll Services
• Staff Development
• Fraud Detection
• Training
• Customer Satisfaction
• Food & Beverage
• Revenue Analysis
• Customer Service