Justin Clay
Customer Supply Chain Manager | Operations & Supply Chain Leader | Strategic Customer Collaboration & Process Improvement
- Role
- Associate Customer Supply Chain Manager at Storck USA, L.P.
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Justin Clay
Supply chain and operations leader with progressive experience across customer supply chain, transportation, logistics, and process improvement. I specialize in solving complex operational challenges, improving service performance, and building scalable processes that drive measurable business results.In my current role at Storck USA, I manage order execution and customer service for strategic accounts, including ALDI. I partner with Sales, Warehousing, Logistics, Finance, and IT to improve on-time delivery, resolve operational issues, and strengthen end-to-end supply chain performance.Prior to Storck, I led transportation operations for Honeywell PMT at TMC, a division of C.H. Robinson, and held roles with DB Schenker and other logistics organizations.Core areas of expertise include Supply Chain Management, Customer Supply Chain, Operations Management, SAP/EDI, Process Improvement, Reverse Logistics, and Cross-Functional Leadership.
Experience
Associate Customer Supply Chain Manager
May 2025 — Present · Chicago, IL, US
Manage end-to-end order execution and customer service for strategic accounts, including ALDI.* Coordinate with Sales, Warehousing, Logistics, Finance, and IT to ensure on-time delivery and customer compliance.* Lead root cause analysis and corrective actions to resolve order, inventory, and EDI issues.* Drive process improvement initiatives focused on reverse logistics, returns, and operational standardization.* Develop reporting and KPIs to improve visibility, accountability, and service performance.
Education
Roosevelt University
Master of Business Administration - MBA, Management Information Systems and Services
Illinois State University
Bachelor’s Degree, Political Science and Government
2011 — 2016
Whitney M. Young Magnet High School
High School
2007 — 2009
Normal Community High School
High School
2009 — 2011
Skills
- Coaching
- Strategic Planning
- Research
- Government Relations
- Political Science
- Leadership
- Social Networking
- Federal Law
- Student Leadership
- Social Media
- Editing
- Expert Communicator
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