Justin Chiovitti

Senior Application Program Manager @Yamaha Motor Corporation, USA

Cypress, CA, US

ServiceNow Platform Owner (APOM) who manages, leads, directs, and creates the strategy plan for the internal and external ecosystem of ServiceNow • Direct and Manage Web/Mobile Application projects for the United States divisions • Managed and implemented ServiceNow ITSM Modules for Yamaha Motors United States Division which includes Incidents, Change Management, Release Management, Problem Management, Major Incident Management, Service Operation Workspace, Performance Analytics, Mobile Applications, and Enhancements • Managed and launched ServiceNow Strategic Portfolio Management modules (SPM) which include Demand Management, Portfolio Management, Program Management, Project Management, Resource Management, Timecard Management, SPM Performance Analytics, and Agile Development Modules • Managed and launched Yamaha’s first (CIAM) Customer Identity Access Management tool (SAP Customer Data Cloud) • Manage, lead, direct, and collaborate with international teams daily on projects and programs: IE Japan, United States, Canada, Europe, Australia, Mexico, Latin America, Manufacturing Division, and India. • Manage and strategize Yamaha’s domain name registrations, domain name servers (DNS), Secure Socket Layers (SSL), and Web Application Firewall (WAF) for the United States, Canada, Manufacturing, and Yamaha Latin America • Managed, lead, and implemented Power App’s for Yamaha’s Warehouse, Buyers, and Logistics divisions • Maintain Vendor Management for multiple programs and projects for various divisions and lead contract negotiation discussions for the business, legal, and compliance • Privacy Management lead overseeing assets to be CPRA, CCPA, and GDPR compliant • Agile Coach for Application Teams to develop and implement best practices • Lead Audit remediations for the Application Division • Change Advisory Board (CAB) Manager for Yamaha’s IT department • Formulate and Managed KPI reports for C-Suite team • Direct and manage multiple cost centers

University of New England

Medical Biology, Minor Business, Biological Science

Brown University

Economics

UC Irvine

Project Managment