Justice Moore

About Justice Moore

I’m a Product Manager who owns complex platform problems and turns customer and operational data into clear product decisions. My experience spans fintech, credit, and large-scale order and fulfillment systems, where I focus on discovery, prioritization, and execution that delivers real customer and business impact.I’ve led work that reduced fulfillment failures, improved inventory visibility, and unlocked new revenue by identifying where systems and experiences break down for customers. I’m most effective in ambiguous environments where problems aren’t clearly defined and success depends on strong ownership, analytical thinking, and close collaboration with engineering, UX, and business teams.I care deeply about building products that set clear expectations, scale reliably, and help teams make better decisions. I’m interested in roles where I can continue owning meaningful problems, shaping product direction, and delivering outcomes customers can feel.

Experience

1. Product Manager

   Lowe's Companies, Inc.

   Aug 2025 — Present · Charlotte, NC, US

   Own order promise and fulfillment capabilities supporting millions of customer orders across delivery, pickup, and ship-to-home. • Identified gaps in inventory visibility and promise accuracy driving cancellations and delays. • Led an initiative to surface inventory already sold to customers earlier in the order lifecycle, aligning multiple platform and supply chain teams. • Improved fulfillment stability by extending cancellation thresholds, preventing ~3,400 customer orders from being canceled. • Reduced customer-impacting fulfillment failures by ~30% through data-backed prioritization and system improvements.

Education

• Florida Agricultural and Mechanical University

  Bachelor's degree, Facilities Planning and Management

  2012 — 2017

Skills

• Management
• Social Networking
• Powerpoint
• Microsoft Excel
• Customer Satisfaction
• Retail
• Strategic Planning
• Microsoft Word
• Team Leadership
• Inventory Management
• Leadership
• Social Media
• Teamwork
• Microsoft Office
• Sales
• Event Planning
• Time Management
• Customer Service